Privacy Policy.We recognise that your privacy is important and we are committed to protecting the personal information that we collect from you. Tambrey WA PTY LTD manage personal information in accordance with the privacy act 1988 and the Australian privacy principles (“app”) contained therein. This privacy policy outlines the types of personal information that we may collect, how that personal information will be used, disclosed, transferred, and stored and sets out the measures that we take to comply with the privacy act.
Collection
Tambrey WA PTY LTD will only collect and hold personal information about you that is reasonably necessary to undertake our business activities and functions, or as otherwise permitted by law.
Why we collect personal information
We may collect your personal information for one or more of the following reasons:Providing our products or services to you;To assist with your queries;Processing a booking or application that you have made;For surveys, direct marketing, promotions or competitions;Facilitating our internal business operations, including the fulfilment of any legal requirements;Analysing our services and customer needs with a view to developing new and/or improved services.
What kinds of personal information we collect
The types of personal information that we collect may include your name, address, other contact details and other such information that is relevant for us to provide our products and services to you in the manner that you have requested, or to comply with the law. We do not generally collect sensitive information from you; however, if you provide such information to us, we will only collect that information with your express consent and only where such information is reasonably required in order for us to provide our products or services to you. We shall not disclose sensitive information to any other party without your consent.
Internet users If you access our websites or any mobile applications (“apps”), we may collect additional personal information about you including:
-Server address / ip address;
-Date and time of visit;
-Pages visited;
-Documents downloaded;
-The site you visited prior to visiting our website;
-The browser that you are using to access our website;
-If you have visited our website before;
-Tracking user preferences;
-Location data.
Marketing
When you provide us with information about yourself, you consent to receiving direct marketing information about our products or services. You can change your mind about your preferences in respect of direct marketing and make choices at any time by contacting our privacy officer.
Links to other websites
Our websites or apps may contain links to other websites. We are not responsible for the security or privacy of any information collected by third-party websites or other services. You should exercise caution and review the privacy statements applicable to the third-party websites and services you use.
Access
You may request access to the personal information that we hold about you at any time by contacting our privacy officer using the details set out in this privacy policy. We will respond to any such request for access to personal information within a reasonable time frame and will provide you access to the personal information that we hold that belongs to you, unless we are authorised not to do so by law.
Correction
If, upon receiving access to your personal information, or at any other time, you believe the personal information that we hold about you is inaccurate, incomplete or out of date, please notify our privacy officer using the details set out in this privacy policy. Where you notify us that your personal information is inaccurate, incomplete or out of date, we will take reasonable steps to correct the information unless we are authorised not to do so by law.
Contacting
Tambrey WA PTY LTD privacy officer;
Email: venuemanager@thetambrey.com.au.
Phone: (08)91441333.
Post: Tambrey tavern LOT 4227 Tambrey Drive, Nickol 6714 WA.
Feedback
If you have any comments, queries or concerns about our privacy policy or the way in which we handle your personal information, please contact our privacy officer using the details set out in this privacy policy.
Complaints
Should you believe that we have not fulfilled our obligations under the privacy act have not complied with the terms of our privacy policy, or would like to appeal a decision made by us relating to your personal information, you can make a complaint in writing to our privacy officer using the details set out in this privacy policy. We will respond to you within a reasonable period of time to acknowledge your complaint and inform you of the next steps we will take in dealing with your complaint.
Amendments to this privacy policy
We may amend this privacy policy at any time. Amendments to this privacy policy will be posted on our websites and will be effective when posted. We encourage you to check our web site regularly for any updates to this privacy policy.